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Frequently Asked Questions
1. What I am allowed and not allowed to do with the templates?
You can:
Build any website using the template in any way you like.
You cannot:
Resell or redistribute templates (like we do).
Claim intellectual or exclusive ownership to any of our products, modified or
unmodified. All products are property of content provider companies and individuals.
Make more than one project using the same template (you have to purchase the
same template once more in order to make another project with the same design).
2. What is the difference between unique and non-unique purchase?
NON-UNIQUE PURCHASE:
Non-exclusive purchase means that other people can buy the template you have
chosen some time later.
UNIQUE PURCHASE:
Exclusive purchase guarantees that you are the last person to buy this template.
After an exclusive purchase occurs the template is permanently removed from
the sales directory and is never available to other customers again. Only you
and people who bought the template before you will own it.
3. Is it reasonable to make Unique purchase of template that was already
purchased before?
Yes. Because there is very very small chance that you will find same design
online. There are more than 3,000,000,000 webpages online now according to stats
on www.google.com (check at the bottom).
4. My transaction was suspended? Why? What can I do?
Such non tangible products like website templates are very easy target for
carders (persons who use stolen credit card details in order to make purchases).
That's why we developed advanced antifraud protection system. This helps us
to prevent fraud and keep website templates as rare as possible.
Most of website template sellers do not provide own antifraud protection. This
makes their products an easy target for carders. Carders spread templates around
the world through 'warez' websites and 'warez' CDs.
Your transacition may be suspended when the antifraud system marks it as a
suspicious one. You will need to wait a few hours while our operator calls to
merchant services provider and checks your transaction manually. Your details
will be moved to white list if everything goes well. You will never be suspended
again.
5. What do I receive when I order a template?
After you complete the payment via our secure form, then you will receive a
confirmation email with link(s) to download the .zip(s). The .zip file(s) contain
the following: PSD file(s), HTML file(s) and fonts. You will need an unzipping
tool to open the .zip archive. Windows users may visit www.HotScripts.com or
www.WinZip.com. Mac users may visit www.StuffIt.comz.
6. What is the best place to find photos/images for customization of my
template?
We recommend that you purchase images from www.gettyimages.com.
7. What are the advantages of purchasing a website template?
The major advantage is price:
You get a high quality design for just $20-$50. You will not have to hire a
web designer or external web design studio.
Second advantage is time frame:
It usually takes 5-15 days for a good designer to produce a web page of such
quality.
8. In what format are your templates available?
Website templates are available in Photoshop and HTML formats. Fonts are included
with Photoshop file. In most templates HTML is compatible with Adobe GoLive,
Macromedia Dreamweaver and Microsoft Frontpage.
9. What is Adobe Photoshop?
Adobe Photoshop is the world's most popular graphics editing package. You can
find more info about Photoshop and download a free trial version at http://www.adobe.com/products/photoshop/main.html
10. Are your templates Microsoft FrontPage compatible?
Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia
Dreamweaver and Microsoft Frontpage. Please check .sources available. field
in the template preview windows.
11. Can you teach me how to build an HTML website from a PSD file.
Yes we can. Consult our Tutorial. Besides, there are many good tutorials available
online on such sites as www.sitepoint.com , www.ahfb2000.com ... etc.
12. What is Clipart library?
It is a selection of elements that may become helpful during creation of websites
usign website templates.
Elements included (quantity is aproximate):
Arrows: 25 items, Bullets: 10 items, Buttons: 15 items, Icons: 15 items, Logos:
25 items, Windows for content (ie. News box. etc.): 3 items, Other elements:
100 items. All this elements are provided in Photoshop files in external layers
. this makes easy to insert clipart library images in to your designs based
on website templates.
13. What software do you recommend for making HTML?
We think that Macromedia Dreamweaver is the best - http://www.macromedia.com/software/dreamweaver.
14. Can I put low resolution thumbnails of templates on my website for my
clients to choose designs?
Yes, of course.
15. Is it possible to use templates for developing websites for my customers?
Yes. It is perfect for designers who want to offer their customers a high-quality
design and also save time and money.
16. Should I buy the same template for every page on my site?
No, you buy it only once. After purchasing you may use the template as many
times as you need for one website.
17. How do I open the delivered template(s)?
Templates are delivered in .ZIP format for fast downloading. You will need
an unzipping tool to open this type of files. Windows users may visit www.HotScripts.com
or www.WinZip.com. Mac users may visit www.StuffIt.com. Please try this on sample
template.
18. What does a .zip file contain?
You can receive this info by clicking on template thumbnail. You will see a
list of contents under 'sources available' title. Also please download sample
template and 'play' with it.
19. Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional
charges.
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